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Services & Policies

Below is a summary of our services, policies and fees for easier reference.

Services

• Computerized monthly and year-end statements & state of the art software.
  
  We provide a full set of accounting, summarizing all financial transactions on a property. The reports include all receipts and payments, cash reconciliation, funds supplied for management, direct payments, disbursements, direct banking, commission schedules and arrears. We will submit revenue and expense reports along with continual monitoring of the rental market. Reports will be mailed between the 1st and 15th of each month.
  
  
• Current rental market analysis
  
  Upon lease renewal or tenant changes, we will update you on the current rental market. This will ensure that you are receiving fair compensation for your investment
  
  
• Careful Tenant Screening
  
  We use the services of Online Rental Exchange, a nationally known credit-reporting agency, to ensure that each tenant has a good credit, criminal and eviction history. References from prior landlords and verified income and/or employment are other ways that qualified tenants are selected.
  
  
• Equal Opportunity
  
  
  We adhere to the policies set forth by HUD, Fair Housing and the Equal Opportunity Act to ensure that no one is wrongly discriminated against in the selection of a client or tenant.
  
  
• Advertising
  
  Contract rates with various newspapers enable us to advertise your property to its target market. We will make marketing recommendations and advise you which campaigns are working. We use other advertising avenues, such as radio, TV and internet, to obtain maximum marketing coverage.
  
  
• Property Insurance
  
  We obtain professional advice from our insurance brokers, ensuring a full understanding of the contractual aspects of the proposal. We obtain the best rates in the market for most comprehensive contracts.
  
  
• Inspections
  
  Thorough, periodic inspections are conducted on each property under management. We complete both move in/out inspections to ensure that any discrepancies that arise are accounted for and immediately resolved. Any tenant damage will be charged to the tenant through their security deposit at move-out.
  
  
• 24-Hour Emergency Maintenance
  
  Someone from our staff is available around the clock to handle all emergencies.

Policies

• Rent Payments
  
  Rent is due and payable on the first day of each month and is delinquent if not received by the fifth of the month. The tenant is automatically provided a delinquency notice. If the delinquency is not cleared by the 10th of the month, the tenant is provided an eviction notice. Though very rare, eviction proceedings are overseen by the Property Manager.
  
  
• Security Deposits
  
  Prior to moving-in, the tenant must pay their security deposit with certified funds, money order, cashier’s check or bank check, equivalent to the first month’s rent, or project stipulation, to be held in a trust account by law.
  
  
• Late Fees
  
  Rent payments that are received after the 5th of the month will be assessed a 10% late fee, unless project regulations prohibit collecting late fees.
  
  
• Fee Structure
  
  The fee for our Property Management service varies based on the type of property, the number of units. Every contract is tailor-made for the Property Owner.